What is customer experience (CX)?
oracle.com
What is customer experience (CX)?
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey―from marketing to sales to customer service and everywhere in between. It is the sum total of all interactions a customer has with your brand.
Dec 8, 2023
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Join Peter Dorrington, CX Analytics Expert, Award Winning blogger and founder of XMplify Consulting LTD, at the CX Summit 2021 that will take place on the 28th of January 2021, by Boussias Communications. Live from UK he will be speaking about “The Need for New CX Strategies for a New Year”. Register now at www.cxsummit.live #cxsummit21 | MarketingWeek
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